Previously, scheduling sheets for 8 stores had to be collected individually via WhatsApp and then consolidated in Excel — each month took at least 3 days just for scheduling and hours calculation. After using Coreway AI scheduling, the system automatically generates rosters based on employee availability, peak hours, and labor regulations. I only need to review and make minor adjustments, which takes a single afternoon. Payroll calculation automatically syncs with clock-in data, no manual verification needed, with an error rate of nearly zero.

The biggest headache in retail is scheduling and compliance for part-time staff during holiday peak seasons. We were once fined by the Labor Department for inadvertently scheduling employees to work consecutively beyond the statutory days. Coreway's compliance alert feature has been extremely helpful — the system automatically checks if schedules violate labor laws and provides advance warnings. Now, no matter how many part-time employees we add during peak season, we don't worry about compliance risks.

With a startup team of just over 20 people, we had no budget for a dedicated HR. Payroll, MPF reporting, and contract management all fell on my shoulders — I constantly worried about calculation errors or missing documents. Coreway's employee self-service portal is very convenient: employees can apply for leave and view their payslips themselves, I only need to approve. Automated payroll and MPF contributions are handled together, saving at least 10 administrative hours per month so I can focus on business development.

We have dozens of security and cleaning staff, not all of whom are familiar with computer operations. Previously we used proximity cards for clock-in; cards were frequently lost or there were cases of buddy punching. Coreway's mobile app clock-in has GPS positioning — employees must be at their post to clock in, plus facial recognition authentication completely eliminates buddy punching. Payroll automatically tallies shift types, allowances, and overtime. Previously we often received complaints about under-calculations; now there are almost no such grievances.

The most troublesome thing for advertising agencies is managing mixed teams of part-time and full-time staff — each project has different people with different hours, billing rates, and payroll cycles. Previously we needed project management tools plus Excel to calculate payroll; repeated data transfers were error-prone. Coreway integrates project management, employee timesheets, and payroll all together. When a project ends, everyone's hours are automatically summarized and payroll data generated with one click — administrative efficiency has improved by at least 60%.

Previously we used other HR systems that could only handle the HR side. Store inventory and member data required another system, and the two couldn't connect. Coreway's biggest advantage is that HR and business data are on the same platform — I can see at a glance the comparison between labor costs and revenue for each branch, and easily judge which stores are overstaffed or understaffed. AI analysis also suggests which time slots to adjust staffing for, which has really helped us save a lot on personnel costs.